In 20 years, India transformed: The GDP per capita grew 4x, the population went from 1B to 1.42B. But your NPS? Unchanged. It's time for a revolution!

Discover how to ask the right questions, drive recommendations, and meet business goals with customer insights. 

Our expert presenters will guide you through the biases that affect NPS and recommendation behaviours.

You'll gain practical knowledge and real-world applications of these techniques, empowering you to design an NPS methodology that is free from biases and harnesses the power of behavioural insights.

What should you come with?

Bring your NPS questions, and our experts will guide you on reframing them for optimal and actionable insights – in real time!

💡 Behaviours for Intelligent Customer Insight is the first in our Terragni Insight Series - Behaviours for Business Webinars:

·       Behaviours for Service Recovery

·       Behaviours for Communication

·       Behaviours for Digital Journeys

We understand your appetite for knowledge knows no bounds. That's why we're thrilled to announce an exclusive offer. 

Get 25% off on the ticket price of the final webinar when you sign up for all 4 webinars in this series!

Write to us on engage@terragni.co with the subject line “All 4” to receive the promo code.