Behaviours for Service Recovery

Behaviours for Service Recovery

Workshops

February 1 | 4:30PM

Online


2360

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Behaviours for Service Recovery

Workshops

February 1 | 4:30PM

Online


2360

Sorry, this show is already over but head here for other fun events!

Invite your friends

and enjoy a shared experience

SHARE

About the Event

You order an expensive set of glasses, and they arrive broken. When you initiate a return and ask for a refund, the company remains silent on the problem. They pick up the glasses unannounced. Your queries about the refund go unanswered. You get frustrated by the lack of updates and visibility.


Would you buy anything from them again?


Learn how to turn challenging situations into opportunities for customer engagement and loyalty.


What will you go back with?

Discover the different types of failures that businesses encounter, including a critical type of failure to watch out for, one that often goes unnoticed but can have far-reaching consequences.


Plus, strategies to optimize resources and create genuinely happy customers by addressing the underlying issues effectively.


What should you come with?

Any challenges, questions or concerns that you would like solutions from our behaviour experts.


💡 Behaviours for Service Recovery is the one out of 4 in our Terragni Insight Series - Behaviours for Business Webinars::


·       Behaviours for Intelligent Customer Insight

·       Behaviours for Communication

·       Behaviours for Digital Journeys


We understand your appetite for knowledge knows no bounds. That's why we're thrilled to announce an exclusive offer.  


Get 25% off on the ticket price of the final webinar when you sign up for all 4 webinars in this series!


Write to us on engage@terragni.co with the subject line “All 4” to receive the promo code.

Invite your friends

and enjoy a shared experience

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Terms & Conditions

Behaviours for Service Recovery

Workshops

February 1 | 4:30PM

Online


2360

Sorry, this show is already over but head here for other fun events!

Invite your friends

and enjoy a shared experience

SHARE

2360

Sorry, this show is already over but head here for other fun events!

Curated & Handpicked Events in Online

insider.in aims to give you experiences in Online worth your time and money, and hopefully, encourage you to try something new. Be it curing post-work blues or making your weekend (more) awesome, you'll find it here. Explore live events (music, comedy, theater, art); dining experiences; weekend getaways (treks, adventure, tours, travel, cycling, amusement parks); and live sport (cricket, football, kabaddi, badminton) matches; workshops (photography, marketing, cooking, baking, painting) and more.

Music Events: Gigs & Festivals in Online

Calling all music lovers! Watch Arijit Singh, AR Rahman, Shreya Ghoshal, Darshan Raval, Harrdy Sandhu, Anuv Jain, Pradeep Kumar, Vidyasagar, Sonu Nigam, Ilaiyaraaja, Yuvan Shankar Raja, Fossils, Ritviz, Vijay Antony, When Chai Met Toast, Harris Jayaraj, Lucky Ali, UB40, Ronan Keating, Snarky Puppy, 50 Cent, Asha Bhosle, Karthik, Vijay Antony, Diljit Dosanjh, Shaan, Sunidhi Chauhan, Sid Sriram and Kerala Dust, live - at festivals, club shows, gigs or concerts. insider.in has the best curated music events, across genres: rock, metal, EDM, pop, fusion, hip-hop, jazz, classical, Bollywood and world, at some of the best live music venues in the country. insider.in hosts several top properties, including NH7 Weekender, Horn Ok Please, Grub Fest, Casa Bacardi, Independence Rock, Toast- Wine & Beer Festival, Dream Hack, Beat Street, Great Indian Sneaker Fest, Echoes of Earth, Bollywood Music Project, Under 25 Summit, Indiegaga, India Cocktail Week, Gin Explorers Club, Lil Flea, Dreamhack, HT City Unwind, Van Gogh, The Vault, Steppinout, Sunday Soul Sante, South Side Story, Black Dog Easy Evenings and YouTube Fanfest.

Comedy shows: Standup & Open Mic in Online

Who doesn't enjoy a good laugh? You'll find the latest shows by the best Indian comedians - Zakir Khan, Kapil Sharma, Kanan Gill, Biswa Kalyan Rath, Akash Gupta, Anubhav Singh Bassi, Alexander Babu, Harsh Gujral, Sahil Shah, Rahul Subramanian, Kenny Sebastian, Aakash Gupta and Comicstaan finalists like Nishant Suri, Rahul Dua & others and more, on insider.in. Catch them doing tours of their specials, trying new material, hosting an open mic, and more. Catch the big names of comedy at Headliners and LOLStars; or shows to see up-and-coming comics enthrall audiences, and open mic events where you'll see and cheer on fresh talent! International legends like Daniel Sloss, Jimmy Carr, Russel Peters, Eddie Izzard & Bill Burr have ticketed here in the past.

Cheer Your Favourite Sports Team!

insider.in is home to world-class sporting experiences across India: Tata Indian Premier League (Chennai Super Kings, Delhi Capitals, Gujrat Titans, Punjab Kings & Sunrisers Hyderabad), Indian Super League (FC Goa, Kerala Blasters, Jamshedpur FC, Mumbai City FC, Delhi Dynamos), Vivo Pro Kabaddi (Tamil Thalaivas, U Mumba, Haryana Steelers, Bengal Warriors, Jaipur Pink Panthers), I-League, Vodafone Premier Badminton League, Premier Futsal, and International Cricket Matches (Test, T20 and ODI). Can't get to a stadium? You'll find amazing screening experiences too - especially the EPL, Champions League and F1.

Trekking, Camping & Adventure in Online

After a tiring week, one of the best ways to unwind is to head to the great outdoors. You will find excellent options for trekking, camping & adventure activities like white water rafting, waterfall rappelling and paragliding near Online. insider.in teams up with experienced and responsible travel groups and event organizers so you have a memorable and safe experience. These events are for novices as well as experienced folks. You will also find special seasonal experiences like fireflies, camping, rafting, and more on insider.in.

EXPLORE events in TRENDING cities

insider.in

insider.in is a platform that helps you discover and buy the best in events, travel and food in your city. We strive to curate experiences that are worth your time and money, possibly something you have never tried before.

For event organizers

insider.in is built by the same team that created Bacardi NH7 Weekender (us) and we sure know what goes into putting together a great experience. Our technology, marketing and customer support can help you build a community of not just ticket buyers, but also fans.

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