Q: What even is ESL One Mumbai?
A: ESL One Mumbai 2019 is the first ESL One in India. For the first year, we will be coming to Mumbai to the NSCI Dome/ Stadium where 12 of the best DOTA 2 teams will attend the group stage to make their way to the playoff - to play in front of you! Sounds great, right?
Q: Is there a minimum age requirement to be able to attend?
A: Yes, you must be 12 or older to attend individually. Children below 12 need to be accompanied by an adult
Q: Okay no problem, but do tickets have fixed seating?
A: You may choose any seat in your ticket level. Our Premium guests have the best seats in the house and sit right in the middle of the player walk-in.
Q: Can a person with a higher ticket level sit in a lower ticket level?
A: Of course!
Q: When do the doors open?
A: 9:30 AM on Friday 19th April and Saturday 20th April, and 10:00 AM on Sunday, April 21st
Q: I want to play the qualifiers
A: Keep a lookout for our open qualifiers on the site.
Q: Which teams are coming?
A: We shall have Qualifiers worldwide (China/ SEA/ Americas/ EU + CIS/ India) and 7 of the top global teams as Invited teams
Q: Sounds fun! Does my season ticket grant me access on all three days?
A: Of course! All ticket types except single day tickets grant you access to ESL One Mumbai 2019 on Friday 19th, Saturday 20th and Sunday 21st of April.
Q: Is the Venue Air Conditioned
A: Yes
Q: Are there any side activities?
A: Yes. We have a lot of them in our partner booths.
Q: Even more important...can I buy merchandise at the arena?
A: Yes, of course! There is going to be an ESL Shop where you can get team merchandise and esports apparel.
Q: Can I get Selfies/ Autographs from the players
A: Yes, players would be doing planned and announced meet/ greet and Autograph signings
Q: Can I bring a backpack to the arena?
A: The arena doesn’t allow big bags inside the venue that exceed A4 format and all bags need to be searched at the entrance, which could cause delays getting people into the Arena.
Q: Can I bring my camera to take photos during the Event?
A: Please also note that only point and shoot, or action cameras can be brought into the arena. Cameras with interchangeable lenses and DSLR cameras are not permitted. No drones are allowed. Not even micro ones. Taking photos with your smartphone is, of course, allowed!
Q: Can I bring food into the arena?
A: No food items and drinks from outside are allowed inside.
Q: But what am I going to eat and drink?
A: There is a variety of food stands and vendors directly inside the arena and you may even take your meal directly to your seat. Alternatively, you can also exit the arena and have your lunch or dinner outside the stadium and then re-enter.
Q: Oh, so I can leave and re-enter the NSCI stadium? Awesome!
A: Sure, once you have a wristband, you can leave and re-enter as many times as you want. Last re-entry is during the last match of the day though, so make sure to come back.
Q: What if I lose my wristband?
A: Then you need to buy a new ticket.
Q: Are tickets refundable?
A: No, they are not but you can give your ticket to a friend. The name on the ticket doesn't matter.
Q: uhm...and what if I can't come? Can I give my ticket to a friend even though my name is on the ticket?
A: Yes, don't worry! The name doesn't have to be changed and you can give your ticket to your friend without any problems.
Q: What if I bought a cheaper ticket/ single day pass. Can I buy an upgrade?
A: Upgrades are not possible.
Q: What can I NOT bring with me to ESL One?
A: The following items are not allowed inside the NSCI Dome/ Stadium::
Firearms, weapons and any sharp objects
Explosives and flares
Liquids in containers
Alcohol and drugs
Animals
Propaganda, racist, xenophobic and otherwise discriminatory materials
Posters, flyers or political pamphlets and other advertising materials for brands tat are not associated with the event
Vuvuzelas, Megaphones or other noisy items
Bags and suitcases larger than DIN A4
Q: IM HYPED.
A: We are hyped too! See you in Mumbai