Q: I have bought a Season ticket. Will I get a refund if the match concludes before day 5?
A: No refund will be provided for season tickets if the match concludes before day 5. The ticket is non-cancellable and non-refundable and refunds might be made only if the match is cancelled without a single ball being bowled. In this case, considering the match had commenced, there is no obligation to initiate a refund.

Q: Do I need a physical ticket to enter the stadium for purchases made on Insider.in?
A: No, for online purchases made via Insider.in, no physical ticket is required to enter the stadium. You can simply present your E-ticket at the gate