Terms and Conditions
Please read the following TERMS AND CONDITIONS of use carefully before using this website. All users
of this site agree that access to and use of this site are subject to the following terms and
conditions and other applicable law. If you do not agree to these terms and conditions, please do
not use this site.
Copyright
The entire content included in this site, including but not limited to text, graphics or code is
copyrighted as a collective work under the India and other copyright laws, and is the property
of
OML Entertainment Pvt. Ltd.
You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Insider.in or to purchase Insider.in products.
Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Insider.in.
You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Insider.in or to purchase Insider.in products.
Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Insider.in.
Trademarks
All trademarks, service marks and trade names of Insider.in used in the site are trademarks or
registered trademarks of OML Entertainment Pvt. Ltd.
Payment Methods
We accept Visa, MasterCard, American Express, Debit Cards and Net Banking.
Insider is a ticketing platform and sells tickets on behalf of event organisers and therefore
has no
control on its availability and pricing.
After the payment is complete, you will receive a confirmation page or email that must be shown at the event venue to redeem your tickets.
If you do not receive a confirmation number after submitting payment information, or if you experience an error message or service interruption after submitting payment information, please get in touch with our customer service department to confirm whether the order has been placed or not. We don’t want you to lose money in case you assume that an order was not placed because you failed to receive confirmation.
While purchasing tickets, you are limited to a specific number of tickets you can buy per event.
Pricing, availability and seat confirmation
After the payment is complete, you will receive a confirmation page or email that must be shown at the event venue to redeem your tickets.
If you do not receive a confirmation number after submitting payment information, or if you experience an error message or service interruption after submitting payment information, please get in touch with our customer service department to confirm whether the order has been placed or not. We don’t want you to lose money in case you assume that an order was not placed because you failed to receive confirmation.
While purchasing tickets, you are limited to a specific number of tickets you can buy per event.
Cancellations, exchanges and refunds
-
Tickets
Tickets once sold cannot be exchanged, cancelled or refunded. Please make sure you check the time and location before you book your tickets. But we’d still advise you to read the terms and conditions for each event regarding exchange, refund and cancellation.
If an event is cancelled or postponed and the organisers of the event agree on issuing a refund for the tickets, it is up to the organisers to contact you and process the refund. -
Products
If at the time of delivery and/or within 30 days from the date of delivery, if any defect is found or you are unhappy with the product for any reason, then you can ask for replacement of the product or products from the seller subject to the following terms and conditions:
- Availability of the product or part of the product with the seller.
- The product is not damaged due to misuse.
- The damage/defect is covered under the manufacturer's warranty.
- The product is not tampered with and missing serial numbers.
- The product is returned with all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product delivered.
- The product is not customized or made to order.
- Clothes and footwear are not used (other than for trial), altered, washed or damaged in any way.
- Original tags and packaging should be intact.
Delivery
-
Tickets
Email confirmation: Your booking confirmation will be sent via an email. This confirmation needs to be printed and shown at the ticket counter to get a physical ticket.
SMS confirmation: Your booking confirmation will be sent via an SMS. The SMS details need to be shown at the ticket counter to get a physical ticket.
In case of physical tickets, we will deliver them to your address confirmed on the website.
In all of the above options, you will need to produce the credit or debit card used to purchase the tickets for picking up the tickets at the venue. If the card user is not picking up the tickets herself/himself, an authorisation with the photocopy of this card signed by the cardholder needs to be produced. The signature on the card will be matched against the one used for authorisation. -
Products will be delivered to the address specified. The waiting time is subject to availability.
Products
