1. Tickets once booked cannot be exchanged or refunded

2. An Internet handling fee per ticket may be levied. Please check the total amount before payment

3. We recommend that you arrive at-least 30 minutes prior at the venue for a seamless entry 

4. It is mandatory to wear masks at all times and follow social distancing norms

5. Please do not purchase tickets if you feel sick

6. Unlawful resale (or attempted unlawful resale) of a ticket would lead to seizure or cancellation of that ticket without refund or other compensation

7. Rights of admission reserved

8. These terms and conditions are subject to change from time to time at the discretion of the organizer

9. PARKING: The venue does not have parking and is in a secured area. Please car-pool or take cabs/autos to the venue so that you do not run the risk of your car getting towed. 

10.⁠ ⁠ACCESSIBILITY: MEDAI is on the third floor of a multi-storey building. Attendees may take the lift to the second floor and will need to climb one flight of stairs to the third. Please plan accordingly.Wheelchair facility not available.

11. Venue Rules apply.

12. Medai will not be held responsible for any things lost or left in the venue.

13. Security procedures, including frisking remain the right of the management.

14. No dangerous or potentially hazardous objects including weapons, knives, guns, fireworks, helmets, laser devices, bottles, musical instruments will be allowed in the venue and may be ejected with or without the owner from the venue. No vapes, cigarettes, illegal substances, alcohol allowed.

15. The organizers are not responsible for any injury or damage occurring due to the event. Any claims regarding the same would be settled in courts of Chennai.

16. People in an inebriated state will not be allowed entry.

17. Organizers hold the right to deny late entry to the event. 

18. Organizer reserves the right, without refund of any amount paid, to refuse admission to, and/or eject any person whose behaviour does not comply with the rules and regulations set forth by us and/or the venue.

19. If anyone is found disturbing the audience, breaking the properties/barricades, or any behaviour which the organiser, security or Police officials, they shall be sent from the venue and barred permanently from attending any shows in the future along with the will damage claim in accordance with the damage done.